FAQ 

TOP 6 QUESTIONS WE HEAR FROM PATIENTS
How do I get started?

To get started, you should first have a conversation with your doctor regarding your condition. The two of you should discuss your treatment options and whether OT or PT would be beneficial. If so, then have him or her write an order, or a "prescription", for treatment. At this point, you can call our office to schedule an appointment. You might ask your doctor's office to fax a copy directly to our office or you may bring this in when you come for your first appointment. 

 

Do you accept insurance?

The short answer is YES! We do accept most insurances, meaning we are in network with most insurance carriers. The most common carriers include Medicare, Medicaid (only patients under the age of 21), Blue Cross Blue Shield, Blue Choice, United Healthcare, Aetna, and CIGNA. If we are not in your insurance company's network, then we are willing to work with you regarding a self-pay rate.

 

How much will it cost me?

Cost for each patient will vary depending on insurance coverage. Although we may be in network with your insurance company, each company has different rules and regulations regarding your coverage. Our staff will check your eligibility and benefits prior to your first visit and do our best to estimate a cost for you per visit. This estimate will take into consideration your deductible met at the time of your first visit, coinsurance, copays, and any prior OT/PT visits you may have had during the calendar year.

 

 

 

How often will I have to come?

Most patients come for a regimen of 2-3 times per week for 4-6 weeks depending on diagnosis and severity. Because each case is unique, our therapists will work with you at your first visit to determine the frequency that is best suited for your schedule. While we are here to help you get better, we also realize that many of us are busy individuals who are juggling many other things in our lives. This is taken into consideration when forming your inital plan of care.

 

What should I wear?

Depending on your intial plan of care that will be determined at your first visit, you may wear whatever clothes in which you feel most comfortable. Many patients wear loose fitting clothes that allow for free movement and comfort. Your attire will also depend on if you will be receiving aquatic therapy or not in which case you would need water clothes such as a swimming suit or garments that may get wet. Whatever the case may be, you are always welcome to bring a change of clothes and utilize our facilities to change and/or shower after your  therapysession.

 

What can I expect at the first visit?

As previously discussed, your therapist will spend most of the time during your first visit getting familiar with your diagnosis and case. This time will be spent forming your inital plan of care and setting goals for your recovery. Depending on the length of this first stage, you may also receive a short treatment session after your inital evaluation. Altogether, your first visit will last approximately 1 to 1 1/2 hours.

 

Two Convenient Locations

P. (803)359-1551 | F. (803)359-0362

P. (803)764-2363 | F. (803)550-9389

(c) 2019 by Vital Energy Wellness and Rehab Center.